Toll Free (800) 542-0111
Phone (757) 583-7669
Fax (757) 588-5902
 
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Payment Terms & Conditions

Credit Card Purchases

We accept Master Card, Visa, Discover, and American Express credit cards.

In order for us to process your credit card for the order the billing address and the CVV#, that is the three digit code on the back of your card for Master Card, Visa, and Discover and the four digits on the front right hand corner of your American Express card. To protect you from fraud we may call or e-mail you if the billing address of the credit card and the shipping address do not match.

If your credit card does not go through for any reason your bank may put a hold on your account for that amount. Do not attempt to make the purchase multiple times as this may result in multiple holds being put on your account. Norva Barber Supply is not responsible for any overdraft fees that result from account holds. The amount of time that the hold will be on your account varies depending on your bank and you will need to contact them directly.

COD

COD orders can only be shipped to barber shops. We do not ship orders COD to Alaska, Hawaii, FPO, APO, or a residence. We also cannot ship any barber chairs or furniture items COD, as these items must be pre-paid.

There is a $12.00 fee for all COD orders that will be added on to the total of your order at checkout. This fee is charged regardless of the total of your order. If your order is under $85.00 you will be charged the $10.95 shipping fee as well as the $12.00 COD fee.

UPS will only accept a cashiers check or money order for COD orders. They will not accept cash or a personal check for a COD order.

If your COD order comes backs to us for any reason you will have to pre-pay your order before we can ship it out again. You will be charged the shipping fee and the COD fee on the returned order as well.

Due to an increase in fraudulent orders Norva Barber Supply reserves the right to not ship your order COD. If this is the case we will notify you via phone or e-mail.

Norva Barber Supply 7629 Chesapeake Boulevard Norfolk, VA 23513
Toll Free: 1 (800) 542-0111 Phone: (757) 583-7669 Store hours: 8:30 am - 4:30 pm EST.
Phone hours: 8:30 am - 5:00 pm EST.